Privacy Policy

1. Introduction

1800A (“Company,” “we,” “us,” or “our”) operates the website 1-800-Attorney and provides marketing services and telephone number leasing to law firms. This Privacy Policy explains how we collect, use, disclose, and protect information from visitors to our website and individuals who interact with our services, including by calling the phone number(s) we make available.

This Policy is governed by the laws of the State of California, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA).

2. Information We Collect

We may collect the following categories of personal information:

a. Information You Provide

• Name, phone number, email address, and other contact details submitted through web forms or by calling our number
• The nature of your legal inquiry, to the extent voluntarily provided

b. Information Collected Automatically

• IP address, browser type, device identifiers, and operating system
• Pages visited, time spent on pages, referring URLs, and clickstream data
• Cookies and similar tracking technologies

c. Call Data

• When you call the phone number leased and operated through our platform, call metadata (e.g., date, time, duration, originating number) may be recorded and processed. Please note: the law firm to which your call is routed may independently record calls; that firm's own privacy practices govern such recordings.

3. How We Use Your Information

We use collected information to:

• Route your inquiry to the appropriate law firm partner
• Provide, maintain, and improve our marketing and call-routing services
• Analyze call volume, lead quality, and campaign performance on behalf of our law firm clients
• Comply with legal obligations and respond to lawful requests
• Detect and prevent fraud or unauthorized activity

We do not provide legal advice. We are a marketing services company, not a law firm.

4. Disclosure of Information

We may share your information with:

• Law firm clients to whom your inquiry is referred, for the purpose of providing legal services
• Service providers who assist us with analytics, technology infrastructure, and marketing operations, under appropriate contractual restrictions
• Legal authorities, when required by law, court order, or to protect the rights and safety of our users or the public

We do not sell personal information to third parties for their own independent marketing purposes.

5. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
• Right to Delete: Request deletion of your personal information, subject to certain exceptions
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out of Sale or Sharing: We do not sell personal information; however, you may opt out of sharing for cross-context behavioral advertising if applicable
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To submit a request, contact us at info@1800attorney.com. We will respond within 45 days as required by law.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for analytics and marketing attribution. You may manage cookie preferences through your browser settings or through our cookie consent banner. Note that disabling certain cookies may affect website functionality.

7. Retention

We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. Call metadata and lead data are retained indefinitely or until you request deletion. To submit a deletion request, contact us at the email address listed in Section 10. We respond to deletion requests in accordance with the rights described in Section 5.

8. Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to law firm websites or other third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

10. Contact Us

For questions, privacy rights requests, or concerns regarding this Policy, please contact:

1800A

Email: info@1800attorney.com